1

Catalog management

Changeable catalog structure
Customizable item description
Promotions on goods and item labels
Stock control in real time
Different catalogs for different locations
Export & import of the product list
API for external integrations

2

Order processing
and control

Real-time order queuing
Order routing to the nearest store
Connecting different payment methods
Integration with POS systems
Notification system for customers & employees (sms, push, in-app)
Setting up the statuses and steps of order fulfillment, KPI for each step
Analytics for order processing
Customer support chat
Returns management
API for external integrations

3

Warehouse
& dark store management

Order queue dashboard
Manage employee lists and profiles, access and roles control
Control of goods deliveries from suppliers, procurement management
Stock control in real time, setting the minimal amount of goods
Returns and write-offs processing
Employee performance tracking
Notification system (sms, email, in-app)
API for external integrations

4

Delivery management

Customizable delivery zones & fees
Manage rider shifts
Demand curves & prediction
Real-time rider tracking
Possible customization of delivery process
Possible customization of rider motivation system
Returns processing
Anonymization of customer & rider phone numbers
API for external integrations

5

Customer management & communication

Customer profiling and order history
Loyalty program, promo code management
Analytics and cohort analysis
Customer support chat
API for external integrations

6

Customer app

Quick native Android & iOS apps
Branding and colors of your company
Multilevel catalog
Recommended items, promotions, promo blocks
Tipping a rider and using promo codes
Notifications (sms, push, in-app)
Chat support
Possible customization to your needs

7

App for riders

Native Android app
Branding and colors of your company
Onboarding and rider management
All steps of order processing
Shift schedule
Statistics (shifts, orders, hours, pay-offs)
Notifications (sms, push, in-app)
Customization to your needs

8

App for warehouses
& dark stores

Native Android app
Branding and colors of your company
All steps of order picking & packaging
Tracking errors in order processing. Maximum accuracy.
Receiving and managing the goods storing in a warehouse
Compatible with popular warehouse scanners
Push notifications
Possible customization of the app according to your needs

9

Analytics & reports

Analytics, reports, dashboards on sales, orders, merchandise, finances, users, riders & employees performance, etc.
Report downloads (xls, pdf)
Uploading data to BI tools
API for external integrations

For any inquiries, write to us
via the form or send an email to:

sales@storecloud.io Contact sales

10

Product customization

The platform could be tailored precisely to your business:

Platform component functionality, integration with your systems, various payment methods, branding, design, etc.

11

Consulting

Advising on the needed product configuration for your specific case
Assistance in planning the required settings and platform integrations
Train your team to work with the platform products
Support the implementation of products at the place of use

Have any questions? Let’s chat!

If you're interested in collaboration or to learn more about the platform — write to us via the form.

Or just email us:

hi@storecloud.io

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